PilatesJobs connects Pilates professionals with studios and employers. Looking after your personal information is part of building a community you can trust.
This policy explains what information we collect, how we use it, who we share it with and the choices you have.
1Who we are
PilatesJobs was created by the team behind ReformerPilates.com.
The organisation responsible for your personal information is Reformer Pilates Group Ltd, trading as PilatesJobs. For the purposes of data protection law, this organisation is the data controller.
Address: Arise Innovation Hub, Innovation Park, Harlow CM17 9TX
Email: info@pilatesjobs.com
Website: www.pilatesjobs.com
2Information we collect
Depending on how you use PilatesJobs, we may collect the following information:
- Contact details: your name, email address and telephone number.
- Account information: your login details, account preferences and profile information.
- Professional information: your CV, qualifications, teaching experience, location, availability and job preferences.
- Employer information: your business name, contact details, job listings and information you provide about your studio or organisation.
- Application information: information you submit when applying for a role through our platform.
- Payment and transaction information: billing details and records of purchases if you pay for a listing or another service.
- Communications: enquiries, support requests and feedback you send us.
- Technical information: your IP address, browser type, device information and records of how you interact with our website.
Please avoid including sensitive personal information, such as medical details, in your profile or CV unless it is specifically requested for an explained purpose.
3How we collect information
We collect information when you provide it to us, including when you create an account, post a vacancy, apply for a role, subscribe to updates or contact us.
Some technical information is collected automatically when you visit our website, including through cookies and similar technologies.
Where information is needed to provide a service, we will make this clear when we ask for it. If you choose not to provide required information, we may be unable to create your account, process your application or provide the service requested.
4How and why we use your information
| Purpose | Lawful basis |
|---|---|
| Create and manage your account and provide the services you request | Performance of our contract with you, or steps you request before entering into a contract |
| Publish and manage paid job listings and process orders | Performance of our contract with you |
| Submit applications to employers at your request, where applications are handled through PilatesJobs | Performance of our contract with you |
| Respond to enquiries and provide support | Our legitimate interest in helping users and operating our service, or performance of our contract where relevant |
| Protect the website, prevent misuse and investigate suspected fraud | Our legitimate interest in maintaining a secure and reliable platform |
| Maintain records required for tax, accounting or other legal purposes | Compliance with legal obligations |
| Send optional marketing emails | Your consent |
| Use optional analytics or advertising technologies that require consent | Your consent |
Where we rely on legitimate interests, we consider how the use of your information affects your rights and expectations.
You can withdraw consent at any time by contacting us or using the relevant unsubscribe or privacy controls. This does not affect the lawfulness of processing carried out before you withdraw it.
5Profiles and job applications
If you apply for a role through PilatesJobs, we share the information you submit with the employer or recruiter responsible for that vacancy.
If a listing directs you to an external website or email address, the information you submit there is handled by that organisation under its own privacy policy.
Employers and recruiters may act as independent data controllers for the information they receive. Their privacy policies explain how they use applications, how long they retain them and how you can exercise your rights.
6Who we share information with
Where necessary for the purposes described in this policy, we share information with:
- Employers and recruiters receiving your applications or accessing profile information in accordance with the visibility settings explained above.
- Service providers supporting website hosting, account management, email delivery, customer support and other platform functions.
- Payment providers processing payments for paid services.
- Professional advisers and authorities where needed to obtain advice, comply with the law or establish, exercise or defend legal claims.
Service providers acting on our behalf are required to protect personal information and use it only under our instructions.
7Cookies
We use cookies and similar technologies to support the operation of our website.
Where consent is required, we ask for it before placing those cookies.
8Emails and marketing
We use your contact details to send service messages relevant to your account, purchases or activity on PilatesJobs.
If you subscribe to marketing emails, you can unsubscribe at any time using the link in an email or by contacting info@pilatesjobs.com.
Unsubscribing from marketing does not stop essential service messages.
9How long we keep information
We keep personal information for as long as needed for the purpose for which it was collected, taking account of legal requirements and the need to resolve disputes.
Our retention periods are:
| Information | Kept for |
|---|---|
| Account and profile information | 3 years |
| Applications and CVs held by PilatesJobs | 3 years |
| Job listings and employer records | 3 years |
| Billing and transaction records | 3 years |
| Enquiries and support messages | 3 years |
| Technical logs and analytics information | 3 years |
We may retain a limited record of an unsubscribe request to ensure we continue to respect your marketing preferences.
Employers receiving applications may retain their copies for different periods, as explained in their own privacy policies.
10International transfers
If we transfer personal information outside the UK, we use the safeguards required by applicable data protection law.
11Keeping information secure
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
No online service can guarantee complete security. Please keep your account credentials confidential and contact us if you suspect unauthorised access to your account.
12Your rights
Depending on the circumstances and applicable law, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information.
- Ask us to restrict how we use your information.
- Receive certain information in a portable format.
- Withdraw consent where we rely on it.
Your right to object: You can object to processing based on our legitimate interests. You also have an absolute right to object to the use of your personal information for direct marketing.
To exercise your rights, contact info@pilatesjobs.com. We may need to verify your identity before responding.
13Automated decisions
PilatesJobs does not use automated matching, ranking, profiling or decisions with significant effects. We do not make decisions about you based solely on automated processing that have legal or similarly significant effects.
14Questions and complaints
If you have a question or concern about how we handle your information, contact:
Email: info@pilatesjobs.com
Address: Arise Innovation Hub, Innovation Park, Harlow CM17 9TX
You also have the right to complain to the UK Information Commissioner’s Office through its complaints page.
15Changes to this policy
We may update this policy as our services or legal obligations change. The latest version will be published on this page with an updated date.
Where required, we will notify you of significant changes.