Studio Supervisor - Amersham, Buckinghamshire
About Us:
We are PILAT3S; we maximise the enjoyment and benefits of Reformer Pilates by blending traditional Pilates with dynamic movement and cutting-edge technology. Featuring three dynamic classes – Align, Tone and Power – PILAT3S is to elevate your lifestyle one movement at a time.
The Role:
The Studio Manager oversees the daily operations of the studio, ensuring a smooth environment for staff and clients. Duties include managing the studio timetable, coordinating instructors, delivering the PILAT3S routines, maintaining studio standards, and providing exceptional customer service. The Studio Manager will:
Deliver The PILAT3S Routine
- Deliver our pre-programmed PILAT3S routines (Align, Tone, and Power).
- Cue and correct technique, ensuring teaching points and personal engagement throughout each class.
- Create an enjoyable and safe environment for clients while delivering classes with confidence and energy.
- Connect with clients before, during and after each class.
Studio & Team Management:
- Oversee daily operations and manage the studio budget.
- Handle maintenance issues and ensure health and safety compliance.
- Lead and supervise a high-performing team, communicating updates and changes to the team effectively.
Customer Service:
- Provide outstanding customer service in person, over the phone, and via email.
- Support the team in delivering exceptional client service, managing and resolving customer issues and complaints when required.
- Execute events and support marketing campaigns to enhance the PILAT3S experience.
Brand Ambassador
- Act as a brand ambassador by promoting PILAT3S and building your own personal following as an instructor.
- Represent the PILAT3S values – precision, personalisation and progression in both your in-person and online communications.
About You:
- Experienced Level 2 certified group exercise instructor.
- Strong understanding of Pilates-based movement and the PILAT3S brand.
- Effective communicator with leadership skills.
- Organised, punctual, and professional with excellent time management.
- Able to foster strong relationships with diverse individuals.
- Fluent in English.
- Enthusiastic to teach, lead and manage!
What we offer
- £33,000 + Performance‑Based Bonus
- Career progression and leadership opportunities as we expand
- Fully funded Pilat3s Academy training and resources
- Discounted membership to Anytime Fitness Amersham